Good to know

House rules & policies

A few simple things so your stay, our team and our neighbours are all looked after.

Arrival & departure

  • Check-in from 14:00, check-out by 12:00.
  • Early check-in and late check-out subject to availability.
  • Airport transfer can be arranged on request.

Staying with us

  • No parties or events without prior approval.
  • No smoking indoors; smoking is permitted in the garden.
  • Quiet hours from 22:00 out of respect for our neighbours.
  • Children are welcome; the pools are not fenced.
  • Pets by prior arrangement only.

Payment & cancellation

  • Booking requests are confirmed by us before any payment.
  • A deposit secures the dates; the balance is due on arrival.
  • Free cancellation up to 14 days before arrival.
  • Within 14 days, the deposit is non-refundable.